Services

Agent & Importer Performance Management

We run your Canadian channel like a sales team — with targets, incentives, and reviews — so your agents and importers actually sell for you.

Agent & Importer Performance Management

An underperforming agent is a wasted contract.

Agents underperform without management. Your newly won markets are at risk the moment a partner stops selling. Someone has to run the channel like a sales team — with targets, incentives, and reviews.

While your agents drift without targets, your Canadian exporter loses the very markets you fought to enter — and the revenue they should be generating.

What this is

We run your Canadian channel like a sales team, with targets, incentives, and reviews, so your agents actually sell.

How it works

1. We set channel KPIs and targets per agent.

2. We design incentive plans that motivate.

3. We run quarterly performance reviews.

4. We course-correct low performers.

What's included

Channel KPI tracking and targets

Channel KPI tracking and targets

Incentive and compensation design

Incentive and compensation design

Quarterly performance reviews

Quarterly performance reviews

Recommendations to retain or replace partners

Recommendations to retain or replace partners

Outcomes this service is designed to deliver

A channel run with sales-team rigor: targets, incentives, and reviews per agent.

A channel run with sales-team rigor: targets, incentives, and reviews per agent.

Higher agent performance through KPIs, motivation, and course-correction.

Higher agent performance through KPIs, motivation, and course-correction.

A clear view of which partners to retain, fix, or replace.

A clear view of which partners to retain, fix, or replace.

Who it's for

Canadian exporters with existing agent/importer networks

Canadian exporters with existing agent/importer networks

Canadian companies that just entered markets and need the channel to perform

Canadian companies that just entered markets and need the channel to perform

Canadian businesses wanting clear ROI from their partner channel

Canadian businesses wanting clear ROI from their partner channel

How we price

Engagement model:

monthly retainer per market, sized to your channel size.

Includes:

channel KPIs, incentive design, and quarterly reviews.

FAQ

Isn't agent management my job? It can be — but it's operationally heavy. We at global-canada.com run it with the rigor of a sales team.

How do you prove this works? We track KPIs and channel performance from kickoff, so improvements are measurable.

What if an agent is unfixable? We recommend replacement and help your Canadian team transition.